Shipping information for : France
Our return conditions allow you to return new articles only if not washed & not worn with original labels and bags. Customers have to inform us of the return online within 14 days after receipt and have 30 days maxi to return the articles.
Only 1 free return per order.
Returns are free for the following countries :
Belgium, France, Germany, Spain, Italy, Luxemburg, Netherlands, Austria, Poland, Denmark, Czech Republic, Sweden, Slovenia, United States, Japan,
Make your request :
If you comply with the return conditions, just go to your customer account and then click on
My return
- Select the order concerned by the return*
- Tick the quantity of the article(s) you want to return
- Select 1 following option : change, credit note, or refund
- Once the return request has been completed you can prepare your pack and send it.
*If the order is no longer available, you do not respect the return conditions (return within 14 days)*
Prepare your pack : :
- Add a copy of you invoice in the pack or write your details
- Return the product(s) with the labels attached and in their original packaging
- Prepare a return label and stick it on the package.
- Click here find where you can drop your pack.
- If you want to return a product on your own, you can send it to the following address :
JCR EKOI
1090 Avenue des Lions
PARC D’ACTIVITÉ DU CAPITOU PRODUCTION
83600 Fréjus
France
On receipt at our warehouse the pack will be dealt with within 5 working days maxi and the refund or credit made at the same time.
In case of refund, the amount will be sent back by reverse transaction.
In case of instalments, the amount will be deducted from the last payment
Our return conditions allow return of your new products (not worn during training or washed), with the original labels and bags. Customers have to inform us of the return online within 14 days after receipt of the order and have 30 days maxi to return the articles.
Items tried to check the size are not considered like worn. We reserve the right to refuse a return if it is damaged or for hygienic reasons.
In case of refund, the gifts offered with the products must also be returned (mentioned on the invoices,
Customised items cannot be returned.
The bags containing the product (s) to be returned must not be stapled (risk of damage of the product
For the return of shoes, the soles must not be marked, either by placing cleats, or by walking on an abrasive surface.
* Only 1 free return per order.
Returns are free for the following countries :
Belgium, France, Germany, Spain, Italy, Luxemburg, Netherlands, Austria, Poland, Denmark, Czech Republic, Sweden, Slovenia, United States, Japan,
First of all check with your tracking n° if the pack has been delivered to our warehouse or not.
If so, it will be dealt with within 5 working days maximum.
The all new, ground breaking EKOI LEGENDE helmet has been designed by Benjamin BLANCHARD, then checked and validated by 2 Italian designers at the forefront f bike and motor bike helmet design. Made in Italy by a company that specialises in the manufacture of top-of-the-range cycling helmets.
The initial helmet design was then extensively tested and tweeked (as necessary) in the wind tunnel for optimal air penetration and air flow, and FINALLY it was personally tested and improved by, none other than, Romain BARDET, who has worn the helmet every day for training or racing since the start of the 2018 season.
- Internal cage in polypropylene for reinforced protection in the event of a crash.
- CAD-designed ergonomic shape (adapted to most european head shapes)
- Modern magnetically-closing buckle for precision fastening.
- Optional transparent aero shell (sold separately) for added aerodynamics and protection from the rain and cold.
- Exceptional and never before seen helmet finish: transparent micro shell with the choice of brilliant, matt or GOLD finishing.
- 28 vents for unbeatable ventilation.
- Height and circumference occipital adjustment + the choice of 3 different foam thicknesses for the perfect fit.
- Height adjustable occipital bone dial for a precision fit for every head shape.
- Specific left and right occipital adjustment for that precision fit for every head shape.
- 100% made in Italy.
- 5 YEAR WARRANTY (against all impairments, except in the event of a crash)
- HELMET (CRASH) REPLACEMENT WARRANTY: We will replace your helmet at half price should you damage or break your helmet resulting from a crash (warranty applies for the first 2 years following helmet purchase)
- Full (liner & shell) In Mold.
- 28 vents.
- Ventilated straps (excellent wicking).
- Fully-adjustable straps (below each ear).
- Further customising options on the EKOI configurator (foam colour , wearer's name)
Helmet weight:
- 235g in size S/M 55/58 cm
- 255g in size L/XL 59/62 cm
- High-density, ultra light EPS with internal polypropylene cage.
The type of polystyrene used has been specifically selected for its performance and density.
Well worked finishes. Low weight. \r\nThe fastening straps are not very comfortable. May be improved.
Incredibly light, colours are beautiful and the build quality excellent. It has a wealth of set-up options and I have easily found just the right one for me. Very impressed and highly recommend
I have been waiting to purchase an Ekoi helmet for years, but Ekoi never shipped to the USA and I did not trust eBay etc. So thank you Ekoi for making it possible finally to get a helmet. Anyway, the Legende is a great helmet. Very light, built very well around its cage. I went with orange and enjoy it very much. Very fast shipping and a pleasure to do business with.
