Shipping information for : France
Our return conditions allow you to return new articles only if not washed & not worn with original labels and bags. Customers have to inform us of the return online within 14 days after receipt and have 30 days maxi to return the articles.
Only 1 free return per order.
Returns are free for the following countries :
Belgium, France, Germany, Spain, Italy, Luxemburg, Netherlands, Austria, Poland, Denmark, Czech Republic, Sweden, Slovenia, United States, Japan,
Make your request : :
If you comply with the return conditions, just go to your customer account and then click on
My return
- Select the order concerned by the return*
- Tick the quantity of the particle(s) you want to return
- Select 1 following option : change, credit note, or refund
- Once the return request has been completed you can prepare your pack and send it.
*If the order is no longer available, you do not respect the return conditions (return within 30 days)*
Prepare your pack : :
- Add a copy of you invoice in the pack or write your details
- Return the product(s) with the labels attached and in their original packaging
- Prepare a return label and stick it on the package.
- Click here find where you can drop your pack.
- If you want to return a product on your own, you can send it to the following address :
JCR EKOI
1090 Avenue des Lions
PARC D’ACTIVITÉ DU CAPITOU PRODUCTION
83600 Fréjus
France
On receipt at our warehouse the pack will be dealt with within 5 working days maxi and the refund or credit made at the same time.
In case of refund, the amount will be sent back by reverse transaction.
In case of instalments, the amount will be deducted from the last payment
Our return conditions allow return of your new products (not worn during training or washed), with the original labels and bags. Customers have to inform us of the return online within 14 days after receipt of the order and have 30 days maxi to return the articles.
Items tried to check the size are not considered like worn. We reserve the right to refuse a return if it is damaged or for hygienic reasons.
In case of refund, the gifts offered with the products must also be returned (mentioned on the invoices,
Customised items cannot be returned.
The bags containing the product (s) to be returned must not be stapled (risk of damage of the product
For the return of shoes, the soles must not be marked, either by placing cleats, or by walking on an abrasive surface.
* Only 1 free return per order.
Returns are free for the following countries :
Belgium, France, Germany, Spain, Italy, Luxemburg, Netherlands, Austria, Poland, Denmark, Czech Republic, Sweden, Slovenia, United States, Japan,
First of all check with your tracking n° if the pack has been delivered to our warehouse or not.
If so, it will be dealt with within 5 working days maximum.
This model is a further evolution of the EKOI AR13 aero helmet. Just as light but even more aero, more design, and even more ergonomic and more protective (improved protection from rocks etc.).
It is also, the preferred road helmet of the AG2R LA MONDIALE, DELKO MARSEILLE PROVENCE, ROOMPOT CHARLES pro cyciling teams.
2 years ago these helmets were only used by the sprinters but since then they have become increasingly popular and adopted by all style of rider due to their comfort, light weight and style.
- Aero model designed and tested in the wind tunnel
- Weight: 195 g in size XS/S (one of the lightest aero herlmets currently on the market)
- Available in 3 sizes:
- XS/S 52-54 cm / Weight 195 g.
- M/L 55-58 cm / Weight 210 g.
- XL/XXL 59-61 cm / Weight 245 g.
- Road racing or triathlon helmet which has been designed wth speed in mind, it can though also be worn when cold or in the rain as it provides more protection than a standard helmet, frequently worn during the spring classics at the start of the season.
- Full In Mold shell and liner
- 10 vents in total
- 6 exhaust vents
- Cool max foam padding
- Dial fit system
- Adjustable up/down fit (optimal fit)
- Magnetic closing buckle
- Vented straps
- EU standards appoved.
- HIgh-density lightweight EPS shell and liner.
The EU standard CE (NF EN ISO 12312-1:2013 + ISO 12312-1 2013) complies with the laws in vogue in all member countries of the EU.
The standard CE 1078 is not valid in the USA (where the CPSC standard obligatorily applies) or in Australia. We advise you (should you live outside the EU) to find out about the relevant standard in your country or to contact our product informatoin who will be pleased to assist you.
