Shipping information for : France
Our return conditions allow you to return new articles only if not washed & not worn with original labels and bags. Customers have to inform us of the return online within 14 days after receipt and have 30 days maxi to return the articles.
Only 1 free return per order.
Returns are free for the following countries :
Belgium, France, Germany, Spain, Italy, Luxemburg, Netherlands, Austria, Poland, Denmark, Czech Republic, Sweden, Slovenia, United States, Japan,
Make your request : :
If you comply with the return conditions, just go to your customer account and then click on
My return
- Select the order concerned by the return*
- Tick the quantity of the article(s) you want to return
- Select 1 following option : change, credit note, or refund
- Once the return request has been completed you can prepare your pack and send it.
*If the order is no longer available, you do not respect the return conditions (return within 14 days)*
Prepare your pack : :
- Add a copy of you invoice in the pack or write your details
- Return the product(s) with the labels attached and in their original packaging
- Prepare a return label and stick it on the package.
- Click here find where you can drop your pack.
- If you want to return a product on your own, you can send it to the following address :
JCR EKOI
1090 Avenue des Lions
PARC D’ACTIVITÉ DU CAPITOU PRODUCTION
83600 Fréjus
France
On receipt at our warehouse the pack will be dealt with within 5 working days maxi and the refund or credit made at the same time.
In case of refund, the amount will be sent back by reverse transaction.
In case of instalments, the amount will be deducted from the last payment
Our return conditions allow return of your new products (not worn during training or washed), with the original labels and bags. Customers have to inform us of the return online within 14 days after receipt of the order and have 30 days maxi to return the articles.
Items tried to check the size are not considered like worn. We reserve the right to refuse a return if it is damaged or for hygienic reasons.
In case of refund, the gifts offered with the products must also be returned (mentioned on the invoices,
Customised items cannot be returned.
The bags containing the product (s) to be returned must not be stapled (risk of damage of the product
For the return of shoes, the soles must not be marked, either by placing cleats, or by walking on an abrasive surface.
* Only 1 free return per order.
Returns are free for the following countries :
Belgium, France, Germany, Spain, Italy, Luxemburg, Netherlands, Austria, Poland, Denmark, Czech Republic, Sweden, Slovenia, United States, Japan,
First of all check with your tracking n° if the pack has been delivered to our warehouse or not.
If so, it will be dealt with within 5 working days maximum.
EKOI has designed this helmet with aero specialists and time trial riders under contract to EKOI.
This is the 6th generation of time trial helmet created by EKOI and we benefit in this exercise from real expertise and experience since if the products are designed in CFD and validated in wind tunnels they are above all tested and approved by our pro athletes who wear them at the highest level.
Product pluses :
- Made in ITALY design and construction
- 6th generation EKOI chrono helmet designed and wind tunnel tested
- double IN MOLD design
- long shape to avoid turbulence
- soft sidewalls of the helmet pressed against the face to improve aerodynamics and block airflow
- Magnetic shield MADE IN ITALY (CE standards)
- 3 front vents + 1 rear vent
- Internal channels to optimise airflow.
Uses:
- Performance research in time trials on the road, track or long distance triathlon.
Features:
- 3 vents.
- Design: IN MOLD 2
- Magnetic buckle.
- Ventilated straps.
- New adjustable occipital support with notch by notch dial.
- Weight: 360 g in one size (54/59cm)
- Anti-bacterial treated cool max foams.
- Standards: CE and CPSC
- Comes with 1 CAT3 magnetic screen:
Blue revo / red revo / smoked mirror of your choice (made in Italy)